Legal & Compliance

Privacy Policy - NestKey.uk

1. Introduction

This Privacy Policy explains how AB Apartments Ltd, trading as NestKey.uk ("we", "us", "our"), collects, uses, and protects your personal data when you use our website: https://nestkey.uk.

We are a UK-based lettings and property management agency, registered under AB Apartments Ltd, Company Number.

2. Data We Collect

2.1 We may collect personal information such as your name, email address, phone number, rental preferences, and property interests when you complete forms on our website.

2.2 We may also collect browsing and usage data through cookies and similar technologies to improve your experience on our website.

3. How We Use Your Data

3.1 We use your personal data to provide our property lettings, management, sales, and investment services.

3.2 With your consent, we may also use your data to send you relevant marketing communications, including property updates and offers.

3.3 You may withdraw your consent or opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

4. Data Protection & Security

4.1 We store and process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

4.2 We take appropriate technical and organisational measures to protect your data and keep it secure.

4.3 We do not sell or share your personal data with third parties unless required by law or with your explicit consent.

5. Your Rights

Under the UK GDPR, you have the right to:

- Request access to your personal data

- Request correction of inaccurate or incomplete data

- Request erasure of your personal data (where applicable)

- Object to or restrict the processing of your data

- Request data portability in a structured, commonly used format

- Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at: [email protected]

6. Cookies Policy

6.1 Our website uses cookies to improve functionality, analyse website traffic, and personalise content.

6.2 You can manage or disable cookies through your browser settings at any time.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in the law or our data handling practices. Any updates will be posted on this page, and we encourage you to review it regularly.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

AB Apartments Ltd (trading as NestKey.uk)

Office: Woodfield Business Centre, Carr Hill, Doncaster DN4 8DE
Email: [email protected]
Website: https://nestkey.uk

Terms and Conditions (T&C) - NestKey.uk

1. Introduction

Welcome to NestKey.uk, the online platform operated by AB Apartments Ltd (trading as NestKey.uk). By accessing or using our website and services, you agree to be bound by these Terms and Conditions ("T&Cs"). If you do not agree to these terms, please refrain from using our website or services.

2. Our Services

NestKey.uk provides property lettings, management, sales support, and sourcing services to landlords, tenants, and investors.

By engaging with our services, you acknowledge that you may be required to sign a separate agreement (e.g., Sourcing Agreement or Management Agreement) depending on the nature of the service provided.

3. Fees and Payments

3.1 All fees for our services are clearly outlined in the relevant service agreement.
3.2 Payments must be made in full and in accordance with the agreed terms.
3.3 In cases where a client withdraws from an agreed service without valid reason, non-refundable fees may apply.

4. Client Responsibilities

4.1 Clients are responsible for providing accurate and up-to-date information relevant to the services they are requesting (e.g., property preferences, financial details).
4.2 Investors are responsible for engaging appropriate third-party professionals (such as solicitors or financial advisors) to complete any property transaction.
4.3 Tenants and landlords are expected to comply with applicable tenancy laws and contractual obligations.

5. Data Protection & Marketing

5.1 By completing forms on our website, you consent to the collection and processing of your personal data in accordance with our Privacy Policy.
5.2 You may receive marketing communications from us related to property updates or opportunities. You can opt out at any time by clicking "unsubscribe" in our emails or contacting us directly.

6. Limitation of Liability

6.1 While we carry out due diligence and strive to provide accurate property information, we do not guarantee rental yields, future property values, or investment performance.
6.2 AB Apartments Ltd (trading as NestKey.uk) shall not be liable for any direct or indirect losses resulting from actions or decisions based on information provided through our services.

7. Cancellations & Complaints

7.1 If you wish to cancel any engagement or service, written notice must be provided to us as soon as possible.
7.2 Any complaints should be submitted in writing through our official complaints procedure before pursuing legal action. We will make every effort to resolve issues promptly and fairly.

8. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Customers Says

Smooth process and great communication!
I recently rented a 2-bed house in Balby, Doncaster through NestKey and the whole experience was seamless. The team were responsive, friendly, and really made me feel looked after. Highly recommend for any tenant looking for a decent place without the hassle!

James T., Tenant

(Balby, Doncaster)

Professional, quick and reliable.
I’ve been living in a shared HMO in Thorne managed by NestKey for over 6 months now and it’s been great. Any issues get sorted quickly and the house is always kept in good condition. Definitely the best agency I've rented from.

Kennedy U., Tenant

(HMO, Thorne)

From sourcing to management – top class.
NestKey found a solid BTL deal for me, handled the full refurb, got tenants in, and now manage the property for me. Everything was on time, on budget, and with regular updates. It’s rare to find this level of service in one place.