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Common tenant questions answered

October 03, 20252 min read

Common Tenant Questions Answered: A Yorkshire Lettings Guide

Renting a property can feel overwhelming, especially if it’s your first time. At Nestkey Lettings, we want tenants to feel confident and supported throughout their rental journey. That’s why we’ve put together answers to some of the most common questions tenants in Yorkshire ask us.


1. How do I pay my rent?

Rent is usually paid monthly, in advance, by bank transfer or standing order. The easiest way to stay on top of payments is to set up an automatic transfer for the same date each month. If you ever think you might struggle to pay, let us know as soon as possible — communication is key.

Rent


2. What does my deposit cover, and how is it protected?

Your deposit acts as security for the landlord in case of unpaid rent or damage beyond normal wear and tear. By law, it must be registered in a government-approved tenancy deposit protection scheme. At the end of your tenancy, your deposit will be returned in full provided the property is left in good condition.

Deposit


3. Can I have pets in my rental property?

Whether pets are allowed depends on your landlord’s agreement. Some properties are pet-friendly, while others may not allow animals. Always check your tenancy agreement and ask for written permission before bringing a pet into your home.

Pets


4. Who is responsible for repairs and maintenance?

Landlords are responsible for maintaining the structure, plumbing, heating, and electrical systems of the property. Tenants must report issues quickly and take care of day-to-day upkeep, such as changing lightbulbs and keeping the property clean. Prompt reporting of problems helps avoid bigger issues later.

Maintance


5. Can I decorate or make changes to the property?

Most tenancy agreements require tenants to get written consent before decorating, painting, or making changes. Even small alterations should be approved to avoid losing part of your deposit when you move out.

Painting


6. What happens at the end of my tenancy?

You’ll usually need to give notice (often one month) if you plan to leave. Before moving out, ensure the property is clean and in good condition to maximise the return of your deposit. An inspection will take place to confirm everything is in order.

Handover


7. Who do I contact if I have a problem?

If you rent through Nestkey, you can contact us directly for any queries or concerns. We’re here to help whether it’s a repair issue, a question about your tenancy, or advice on your next move.

Letting agency


Final Thoughts

At Nestkey Lettings, we know renting a home is about more than just paperwork — it’s about feeling supported every step of the way. If you ever have a question about your tenancy, big or small, don’t hesitate to reach out. We’re here to make renting in Yorkshire as simple and stress-free as possible.

Terry Bothamley is a Property Manager at NestKey.uk, specialising in lettings and landlord support across Doncaster, Sheffield and surrounding areas. With hands-on experience in property management, tenant relations, and compliance, Terry helps landlords maximise their rental returns while ensuring tenants feel supported every step of the way. His local knowledge and practical approach make him a trusted voice in the South Yorkshire property market.

Terry Bothamley

Terry Bothamley is a Property Manager at NestKey.uk, specialising in lettings and landlord support across Doncaster, Sheffield and surrounding areas. With hands-on experience in property management, tenant relations, and compliance, Terry helps landlords maximise their rental returns while ensuring tenants feel supported every step of the way. His local knowledge and practical approach make him a trusted voice in the South Yorkshire property market.

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